Knowledge and context
Documents, databases and memory give an Agent the information it needs to understand requests, find the right data and work in your context.
Combine knowledge, memory, data, skills and tools in one platform to build AI Agents that understand context, find the right information and get work done. Start with a simple Agent and expand as your needs change.
AutronAI brings together the components needed to turn an AI Agent from a conversational system into a participant that can do real work.
Documents, databases and memory give an Agent the information it needs to understand requests, find the right data and work in your context.
Skills guide how an Agent completes a task, while tools let it look up information, process it and take the actions required.
Track how an Agent works, add capabilities and expand step by step as your needs or processes change.
Define the work your Agent should handle, give it the right capabilities, deploy it to users and keep improving it based on how it works in practice.
Define who the Agent supports, what work it owns and how it should communicate. Start with one specific task so it is easy to build and control.
Role · Goal · Response styleAnswer from connected knowledge and guide customers to the next step.
Add the knowledge, data, memory and skills the Agent needs to understand context, find information and handle more requests.
Knowledge · Data · Memory · SkillsWhen the Agent is ready, bring it to the right interaction points to support customers, teams or everyday work directly.
Deployment · Interaction · Real-world useTrack how the Agent works, review real results and keep adjusting or adding capabilities as your needs and processes change.
Monitor · Adjust · ExpandConversations · 7 days
Connect models, data, productivity apps and communication channels in one operating system for AI Agents.
Every Agent can be built from different capabilities. Combine knowledge, memory, data, skills and tools for the task so the Agent can understand more, do more and operate around your needs.
Remember the information that matters over time. Help the Agent retain important details from earlier interactions so it responds better when the same context returns.
Turn your content into knowledge an Agent can use.
Let an Agent work with real data. Connect structured data sources so it can look up, compare and use the information needed to handle a request.
Teach an Agent how to complete a task. Define how work should be handled so the Agent can apply the same approach consistently across situations.
Give an Agent the ability to interact with other systems. Connect the tools it needs to retrieve information or take action instead of stopping at an answer.
Keep work moving even without a conversation. Let the Agent run recurring tasks or tasks at a chosen time and save the result of each run.
Understand how an Agent is being used. Track activity, requests, cost and operational effectiveness so you know what is happening and where to adjust.
Bring people in at the right moment. When a situation needs your attention, the Agent can hand over the conversation so support continues without starting over.
Bring an Agent to the places where people interact.
From customer support and sales to knowledge lookup and automation, AutronAI helps you build an Agent for each kind of work without starting over.
An Agent can answer common questions, look up relevant information, maintain conversation context and hand off to you when a person needs to take over.
An Agent can understand needs, compare options, explain differences and continue advising based on what the customer has already shared.
Let people ask questions in natural language and receive answers based on the knowledge, processes and information your organization uses.
An Agent can prepare content, summarize information, prioritize work and help teams handle recurring tasks faster.
Set up work to run on a schedule or at a specific time, from report summaries to change tracking and prepared results for review.
Create once and let the same AI Agent serve your customers on your website, Messenger, Zalo, Telegram and beyond.
Bring AI Agents into real work.
Is this product still in stock?
There are 12 products in stock. If you order today, the order can be processed right away. The black version has 8 units left and the white version has 4.
I just joined the company. What is the process for requesting leave?
You need to submit a leave request at least 2 business days in advance, select the leave type and dates, then wait for your direct manager’s approval. For 3 or more consecutive days, submit the request at least 5 days ahead.
Please summarize this content into the key points.
There are 3 key points: the project must be completed before August 30, the budget must stay under 120 million VND, and the product team must send a trial version before August 22. The next step is to confirm the scope with the engineering team.
Every Monday, summarize last week’s business results for me.
The report is scheduled for every Monday at 8:00. It will include last week’s revenue, change from the previous week, top products and notable fluctuations.
Tomorrow afternoon, summarize unresolved support requests and prepare a priority list for me.
Scheduled for 15:00 tomorrow afternoon. I’ll summarize open requests, prioritize cases that have been waiting the longest or are highly urgent, and send the list when it’s ready.
Does the return policy apply to my order?
Yes. Your order is still within the 7-day return period. The product must be in its original condition with all accessories included. You have 3 days left to submit a request.
I don’t want to work with a bot anymore. Let me speak to a person.
Of course. I’ve transferred the conversation to the support team. The previous conversation has been kept so you don’t have to start over.
I usually prefer short answers. Please answer that way next time.
Noted. In future conversations, I’ll prioritize concise answers that go straight to the result and explain more only when you ask.
What is the difference between these two products?
The Standard plan suits basic needs and costs less. The Pro plan adds automation, more management capabilities and is better for teams with complex processes. If cost is the priority, Standard makes more sense; if you need room to grow, Pro is the better fit.
I have a budget of around 10 million VND. Which option should I choose?
With a 10-million-VND budget, option B is the best fit: it costs about 8.7 million and still meets your three main requirements. Option A is cheaper but lacks your priority feature, while option C exceeds the budget by about 2 million.
Does the company allow remote work on Fridays?
Yes. Employees can register for up to 2 remote-work days per week, including Friday, as long as the direct manager approves in advance and it does not conflict with required office days.
Which product sold best over the last three months?
Product A leads with 1,284 orders over the last three months. Product B is second with 973 orders but is growing fastest, up 18% from last month.
Summarize what I need to know about this customer before this afternoon’s meeting.
The customer has spoken with the sales team 3 times, is considering a plan for about 25 people and prioritizes low operating costs. Their most frequent question is integration with the existing system. The last meeting agreed to continue discussing the implementation approach.
Is there anything in this contract I should pay special attention to?
There are 3 notable points: the contract auto-renews without 30 days’ notice, early termination costs 20% of the remaining value, and the provider may adjust prices at renewal. Review these three clauses carefully before signing.
What do I need to pay attention to today?
You have 4 priorities: approve the quote before 10:00, respond to 2 overdue customer requests, attend the 14:00 meeting and finish last week’s report before the end of the day.
Did this week’s results change significantly?
Two changes stand out: new requests increased 24% from last week, while average handling time fell from 18 to 14 minutes. Average cost per request was almost unchanged.
Of the options we discussed, which fits my budget best?
Option B is the best fit. It stays within the 15-million-VND budget you set and still meets your two earlier priorities: fast implementation and low operating costs.
Draft a follow-up email to the customer after yesterday’s conversation.
Hello Minh, thank you for taking the time to speak with us yesterday. As agreed, I’m sending the implementation plan for a 20-person team. If it works for you, we can continue discussing the next implementation step this week.
There are too many new requests. Which should we handle first?
Prioritize 3 requests: a customer who cannot log in, a payment that succeeded but has not been confirmed, and a request waiting for a response for more than 24 hours. The other 12 requests can wait.
How should we respond when a customer asks about this case?
You could reply: ‘Your case is still eligible for support. We’ll check the order information and get back to you today. You don’t need to take any additional action at this time.’
Is anything unusual in this week’s results?
Yes. Request volume increased 11%, but processing costs rose by 37%. Most of the increase came from technical support requests, where average handling time is nearly twice as high as in other groups.
What work is still unfinished at the end of today?
There are 5 unfinished items: 2 customer requests waiting for a response, 1 quote awaiting approval, an unsent weekly report and an unconfirmed appointment. The first two are overdue.
Learn how AI Agents work, use your information, perform work and expand as your needs change.
Every idea deserves its own AI Agent.
As long as you have an idea, AutronAI helps you turn it into an intelligent AI Agent.